What does excellence look like? How do I know I’ve got it? How do I build a culture of excellence in my organization?
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In 2016, I sent out a request for feedback from my direct reports. I got a number of things I was expecting, but there was one thing that really surprised me.
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I’ve been asked about ownership, “Why in the world should I have to act like an owner? I don’t have stock.” And my answer goes something like this...
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